Forgot your password?

You have forgotten your password? That’s not a problem! This is how easily you can create a new password:

1. In the upper right-hand corner of the homepage of the MARKET-X, click on "Login".

2. Click on “Forgot your password?

3. In the "E-mail address or username ('rx....')" field on the next page, “Create a new password”, enter the E-mail address* with which you are registered as a MARKET-X user and click on “Create new password”.

* Please use your username ("rx...."), should you

  • use this e-mail address jointly, e.g.,, or
  • be registered for several locations for your company, using the same e-mail address for all of these locations. In this case, you have received a different username for each location.


Within a few moments, you will receive a system-generated e-mail (titled “MARKET-X: Create a new password”), which contains a link (into the MARKET-X) that will let you create a new password (no fewer than 6 characters, no more than 32 characters).